Privacy Policy

SmartSolarPanel · Last updated: 25 September 2026

SmartSolarPanel ("the App") is a field-operations app used by rooftop solar companies to manage leads, installations, and crew/partner communication. This policy explains what information the App collects, why, and how it's used — for the company owners, crew, and partners who use the App itself.

Who this applies to

Accounts on the App are created by a solar company for its own owner, crew, and channel-partner users — there is no public sign-up. If you're a homeowner whose site or installation is being managed through the App by a solar company, your name, contact details, and site photos may be entered into the App by that company as part of their normal operations; this policy describes how the App itself handles that data on the company's behalf.

Information we collect

CategoryExamplesWhy
Account infoName, phone number, email, password (stored as a salted hash, never in plain text)Sign-in and identifying who did what
PhotosSite and installation photos you capture in the AppDocumenting installation progress and quality
LocationGPS coordinates attached to photos, if you allow location accessConfirming site location for surveys and installs
Voice messagesVoice notes recorded in team chat, if you allow microphone accessField communication when typing isn't practical
Business recordsLeads, projects, tasks, quotes, payments, commission entries you or your company enterRunning the core leads-to-installation workflow
Push notification tokenA device token used to deliver notificationsDelivering alerts (e.g. "new lead assigned")
Basic device/usage dataApp version, crash logsDiagnosing problems

Who can see what

Every solar company's data is kept separate from every other company's. Within a company:

How information is stored and protected

Third parties we use

We use a small number of service providers to run the App, each only for the specific job listed:

We do not sell personal information to anyone, for any purpose.

Data retention

Information is retained for as long as your account and company remain active on the App, so records stay available for the business operations they support (e.g. installation history, warranty reference, commission records). If an account is removed, its personal details are deactivated (soft-deleted) rather than immediately erased, so past business records tied to it remain consistent; you can request full deletion as described below.

Your choices and rights

Children

The App is a business tool for solar-installation companies and their staff/partners. It is not directed at, or intended for use by, children.

Changes to this policy

If this policy changes materially, we'll update the "last updated" date above and, where appropriate, notify company owners in the App.

Contact us

Questions about this policy or your data can be sent to skoturwar.work@gmail.com.