Requesting Data Deletion

SmartSolarPanel · Last updated: 25 September 2026

This page explains how to request deletion of your personal data from SmartSolarPanel, the field-operations app for rooftop solar companies. It applies to owner, crew, and partner accounts on the app.

How to request deletion

  1. Ask your company's account owner to remove your account from the "People" section of the app. This is the fastest path, since they can action it directly.
  2. Or email us directly at skoturwar.work@gmail.com with your full name, the phone number your account uses, and your company's name. We will verify the request and act on it within 30 days.
We only act on deletion requests we can verify belong to the account holder (or their company owner) — this protects against someone else requesting deletion of your account.

What gets deleted, and what's retained

DataOutcome
Name, phone number, email, profile photoDeleted / deactivated from the account
PasswordDeleted immediately (it's a one-way hash; there is nothing to "keep")
Push notification tokenDeleted
Voice messages and photos you personally sent in chatDeleted from storage
Business records you were involved in — leads, installations, tasks, payments, commission entriesRetained by the company, with your personal profile detached/anonymized where it's no longer required for that record to make sense (e.g. a completed installation's history stays for warranty and audit purposes, but it will no longer be tied to your active login)

We retain certain business records rather than deleting them outright because solar companies have real operational needs to keep installation, payment, and subsidy-claim history — for warranty coverage, accounting, and compliance with any applicable regulatory recordkeeping requirements — independent of whether a specific employee or partner who worked on that record still has an active account.

Timeline

We aim to complete verified deletion requests within 30 days. You'll receive a confirmation email once it's done.

Questions

Contact skoturwar.work@gmail.com with any questions about this process, or see our full Privacy Policy.